We pride ourselves on delivering quality cabinets to all of our valued clients, and are committed to delivering the highest quality possible 100% of the time, for every client.
Nhan Do
07:56 08 Jul 24
Dishonest business. Delivered owner supply vanity basins and waste plugs (black + brass) to the workshop as per builder's instruction which is New Choice Homes (5 big boxes of basins and 1 smaller box of waste plug). When the cabinet and basins were delivered to site, the waste plugs were missing as I was contacted by the builder and say only the default chrome waste plugs were there. Contacted the cabinet maker to find out where are the missing waste plugs and was told not received even though they were definitely delivered on 2/4/2024 around 10.30am (feel free to check your CCTV, also attached screen shot of email from builder). The receptionist was very condescending, offered no solution and did not want to accept responsibility. Not sure how can a family business would blatantly lie to the customer.Updated: Contacted by a staff member and threatened to take legal actions if I don't take down the review. The person claimed that the review is inaccurate. Still did not want to admit that they lie to customer about not receiving the product.
Justin Barrett
01:35 28 Feb 23
I can't understand how these guys are still in business. Extremely poor customer service. First they say it's a 4 month wait. Then they say we aren't taking on more work. Seems they don't want to work .Mellisa just double talks. A simple vanity replacement shouldn't be so hard.
Isaac Hart
03:36 06 Feb 23
These guys were great, right up until the end.The sales team were fantastic, professional and communicated well however, their installers professionalism and the support team afterwards were poor.We recently moved into our brand new house mid 2022 and rather than spend all our hard-earned dollars with the builder we decided to support local business.We had our pantry, kitchen cupboards and laundry installed by Spectra and let me be clear, for the most part they have done a good job. It fell apart afterwards as we tried to email back after they had damaged our pantry walls, there are dents and scrapes where the tradesmen have tried to squeeze the shelves into the the wall space. We emailed and were met with a reply which took no responsibility for the damage and a loophole in their terms and conditions which excuses them from repair of any damage their tradespeople have caused. We could not see any condition within their contract which specified non-repair of damage caused by their tradespeople. There was no damage to any other areas in the house where they completed works which has caused us the most disappointment as they claim this is an expected happening during renovation (this was not a renovation but a new install).The last area of criticism is regarding their tradespeople. One of our bowls used for food was used for mixing plaster and our dyson vacuum cleaner was used to clean up the mess which almost broke it. We understand sometimes these are sub-contractors but it was still a sore point that they were using our equipment and crockery for their work and cleanup. Every other trade we had cleaned up after themselves and has resolved any issues they've caused in a timely manner.
geoft1
15:34 16 Jun 21
Absolutely fantastic profesional and helpful service. Kristie has outstanding customer service skills.
Jessie Wansbrough
13:37 04 Feb 21
Very happy with our new kitchen 😀
Chenoah Holdsworth
09:42 20 Jan 21
Kathryn
13:10 09 Sep 20
We engaged with Nathan’s Cabinets for a built in TV cabinet. We could not be happier with the service and product we received. Pricing is also very competitive. Mariah was a delight to liaise with, as were the measure and installation staff. We will be returning for other cabinetry. Thank you.
Travis Grogan
08:06 05 Aug 20
Have used Nathans Cabinets a number of times and they are excellent! Clear, concise communication and quoting, paired with very professional staff and a great product.
Adam Beavis
06:26 08 Apr 19
Highly recommend Nathan's Cabinets. Did a tricky job for us moving and installing a large reception desk and wall feature. Honest and ethical guys, fair pricing and more importantly great service. Probably the best experience I've ever had with a tradesperson in Perth.
h m
13:41 30 Jun 17
Great all round cabinetmaker
Nathan Brown
11:39 18 Jan 17
Its got my name on the building
Aaron Huizenga
01:04 18 Dec 16
